FAQs

About the Job

• How can I contact ALO7?
• What does ALO7 do?
• What are the requirements to be an ALO7 tutor?
• What do tutors need to prepare?
• Why is long-term stability required?
• What kind of teaching background is preferred?

Application Process

• How can I apply?
• How can I book an interview?
• How does ALO7's recruiting process work?
• What should I do if I got blank page in the Tech pass Section?
• How long does it take to hear back the hiring decision?

Schedule & Booking Classes

• What's a Program?/Do I always tutor the same students?
• How long is each class?
• What’s the time difference between China and my local time?
• What are the working hours?
• How do I get classes?
• What factors may affect my booking rate?

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Before classes

• Do I need to prepare tutoring materials?
• In which platform do classes take place?
• How to Download/Login AOC app?
• How to begin my first VideoPro class of a day?
• How to set up my virtual background in VideoPro?
• How to end a Zoom class?

During the class

• Do I need to communicate with the parents?
• What should I do if the student doesn’t show up?
• What should I do if there is an emergency or tech issue right before or during the classes?
• What should I do if the student has a tech issue?

After the class

• What's Class Report?
• What's Parent Review?
• How does QC score work out?
• How can I appeal for an issue class?

Payment

• What is our payment policy?
• When will I be paid?
• What is the Payment Method?
• How much tax do I have to pay?
• How to edit payment information
• How to confirm my payment?

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